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We read everything ourselves, so a reply comes from a person who knows the exam, usually within one working day.

What happens next

Your message reaches one inbox, read by the team — there is no ticket system in between. Most enquiries are answered within one working day.Choosing a topic above routes your message to the right person. Group rates are available for study groups, university societies and employers sponsoring candidates, and we are always glad to hear from prospective item writers and reviewers.

Before you send

The more specific you are, the more useful the first reply will be.If you are querying a question, quoting its text and your reasoning lets us check it against the curriculum straight away.

Before you write, these may save you the wait.

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Most questions about access, pricing, levels and content are already answered. Read the FAQs

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Reporting a question error

Include the question text and what you believe is wrong. That gets it fixed fastest.

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